The Galati brand has taken great care to ensure that all bags and materials used are of the highest quality and industry standards. However, if you are not completely satisfied with your purchase, simply return the item to us at the address below in its original condition and packaging within 10 days of purchase. On receipt of the product, we will happily exchange the bag for another, or a different colour, or style (once released) (if you select a more expensive style payment for the difference in cost will need to be made prior to dispatch), or we will issue a refund, excluding any postage costs. Please allow 14 days for card refunds.
Please note, all bags are inspected under quality control before dispatch.
Bags that have been used, altered or damaged will not be accepted. Galati reserves the right to refuse return of any merchandise that does not meet the above return requirements at Galati's sole discretion.
If you wish to return your product, please send to,
PO Box 2191 SOUTHPORT BC QLD 4215